Boighar Dot In always look forward to customer satisfaction and delivering their order with care and love.
❌ Cancellation Policy ❌
➡️ For Prepaid Orders:
The customer has the right to cancel the order immediately after he/she has placed and paid for the order online using CC/DC or Net Banking or Wallets. The prepaid order which has been shipped cannot be canceled under any circumstances. For canceled order a refund coupon will be processed and that can be redeemed in any future orders. For any query related to cancellation of the order please Whatsapp us at 7980991691.
➡️ For COD Orders:
The customer can cancel their COD order anytime before or during tele-verification. Once the customer confirm the COD order with tele-verification, it can not be canceled under any circumstances. Further COD orders cannot be processed to an address if any COD order has been returned from that address due to unavailability/denial of acceptance of the shipment.
➡️ Unavailability of one or more ordered books:
✔️ If any one or more book(s) are unavailable (due to out of print) in any pre-paid orders the customer will be given a discount coupon of the same value which can be redeemed in subsequent order. eg: If in a order of INR 430/- (Where book values are of INR 100/-, INR 200/- & INR 130/- and the book of value INR 100/- can not be delivered due to out of print, we will send a refund coupon of value INR 100/- with the two other books and this can be redeemed in the future order. He/she will get a INR 100/- discount by using that coupon in the future order.
➡️ Return Policy
Books / Magazines can be replaced only if there are any such issue i.e damaged, page-missing, wrong book is delivered other than the ordered one. You need to submit complaint within 2 working days after receiving the shipment. We will arrange reverse pickup from the delivered location. Books without any such issues once sold and delivered as per your orders, can not be returned under any other circumstances.