Boighar Dot In always look forward to customer satisfaction and delivering their order with care and love.
❌ Cancellation Policy ❌
➡️ For Prepaid Orders:
The customer has the right to cancel the order immediately (within 1 hour of the order ) after he/she has placed and paid for the order online using CC/DC or Net Banking or Wallets. The prepaid order which has been shipped cannot be canceled under any circumstances. For canceled order refund amount will be credited to Boighar.in wallet. The reader can use that amount in his/her next order and redeem it. If customer has done a guest checkout without logging in he/she will get a coupon code of same refund value.
➡️ For COD Orders:
The customer can cancel their COD order anytime before or during tele-verification. Once the customer confirm the COD order with tele-verification, it can not be canceled under any circumstances. Further COD orders cannot be processed to an address if any COD order has been returned from that address due to unavailability/denial of acceptance of the shipment.
➡️ Unavailability of one or more ordered books:
✔️ If any one or more book(s) are unavailable (due to out of print) in any pre-paid orders the extra amount will be credited to his/her Boighar.in wallet. eg: If in a order of INR 430/- (Where book values are of INR 100/-, INR 200/- & INR 130/- and the book of value INR 100/- can not be delivered due to out of print, we will credit INR 100/- to his/her Boighar.in wallet. He/she will get a INR 100/- off in his/her future order which will be deducted from the wallet. Wallet amount will remain there for lifetime and can be used at any future order.
➡️ Return Policy
Books / Magazines can be replaced only if there are any such issue i.e page-missing or wrong book is delivered other than the ordered one. You need to submit complaint within 2 working days after receiving the shipment. You need to send the defective copy to us via Registered Parcel. We will send replacement copy after receiving the defective copy.